Frequently Asked Questions

Who are you?
We are Jackson Markley and Jack Cherry, Finance/Economics and Marketing majors respectively. We are both current sophomores attending Ohio Wesleyan University.

How much does Unload cost?
Service is provided for $10 on an as-needed basis with per-person credit your child draws from.
The Holiday Special provides $10 worth of credit per week for an entire semester at a discount.

Why did you start Unload?
Last year we found it difficult to make time for even basic tasks like laundry. Between balancing classes and athletic practices, it was difficult to find both an hour of freetime and an open washing machine in our buildings. We offered roommates payment to do a few loads for us every once in a while, but they were mostly in the same boat. We realized that turning this solution to our problem into a buisness would be educational to us in our majors and helpful to all students struggling with time.

How will I receive notifications from Unload?
We will send you a text message on the phone number provided at sign-up for reminders and notifications.

What day will my laundry pickup happen?
NEW: Whenever you want!
Pickup is decided by you, on the day you text us. We've streamlined the system for your ease of use.

What is the end-to-end service time?
We promote our service as a one day express option.
We promise that your laundry will be clean and at your room the same day you put it out

For information and any questions, please visit our FAQ, email us @ unloadlaundry@gmail.com, and read our disclaimer

Follow us on Instagram @unloadthat for weekly deals and more information!